Question: Where Do UPS Packages Go If Not Delivered?

Do UPS drivers get in trouble for lost packages?

Once a theft has been reported at that address, the system will not allow a driver release (leaving the package without signature) there anymore.

If package is lost in shipment, UPS can issue an investigation starting with the last location there was a physical scan of the package..

Why is my UPS package taking so long?

If your package is late that probably means he didn’t have enough time to deliver all his packages. Ups drivers work mandatory overtime. … Every time ups has delivered a package to me the delivery date is wrong. They always come one or two days after the scheduled delivery.

Can I track my UPS driver?

Follow My Delivery is available for packages sent using UPS® Ground, UPS Next Day Air®, UPS Worldwide Express®, and UPS Worldwide Express Plus®. We customize each map for your driver’s schedule and email you the link as soon as the driver begins his or her route.

How late can a UPS package arrive?

What time will I receive my shipment? The shipment has been dispatched to a UPS driver for delivery today. Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 am and 7:00 pm. (and sometimes later) to residences, and by close of business for commercial addresses.

How do I get UPS to leave package at door?

If the package doesn’t require a signature, but you’re concerned UPS may not leave it for you, you can click the “Provide Delivery Instructions” button at the right side of the details view. Click the “Leave At” box and select a location where you’d like UPS to leave the package.

Why did UPS not leave package at door?

Probably because they can’t. If the sender required a direct signature (or an indirect one) then the courier must get someone to sign for the package. … Then there is always the possibility that the driver did not believe the package would be safe to leave due the location being exposed or someone acting shady nearby.

Will UPS deliver at 10pm?

Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.

Can I pick up a package from UPS if I missed the delivery?

If you’re expecting a package, but you’ve missed the first attempt at delivery, you have options. … Pick up My Package at a UPS Location: Have your package held at a UPS location such as The UPS Store®, a UPS Access Point location, or a UPS Customer Center.

Where can I drop off a UPS package to be delivered?

A UPS Access Point™ is a participating retail outlet, such as a grocery store or petrol station that serves as a convenient and efficient UPS parcel delivery and retrieval location. You can also drop off labelled and prepaid UPS Returns® parcels at any UPS Access Point location.

What happens if no one is home to sign for a UPS package?

Or, if you prefer, you can redirect the package to another location where someone can sign on your behalf. … If the sender has specified that an adult signature is required, you cannot authorize delivery release online. You can, however, redirect it to a UPS customer center.

How do I contact UPS about a missing package?

Call customer service toll-free at 1-800-742-5877.

How many attempts does ups make in a day?

threeUPS makes up to three delivery attempts, excluding weekends and holidays. The third and final delivery attempt has been made, and the driver was unable to leave your package. UPS reserves the right to return the package to the shipper after three delivery attempts.

What happens if UPS doesn’t deliver my package?

If we did not attempt to deliver your shipment by the guaranteed date or time, you can submit a request for a service refund by. Calling 1-800-PICK-UPS® (1-800-742-5877) and say “Refund”. Or logging into the UPS Billing Center and selecting Request a Refund.

Is it illegal to sign for a package that isn’t yours?

It is not illegal. You were given permission to sign for it. You are mostly signing it so that the post office knows it was delivered. Just make sure you are signing your own name for things like this in the future, for identification purposes it helps to know who actually signed for it.

Does UPS Ground deliver on Sunday?

Plus, UPS can deliver your economy packages on Sunday* through a partnership with the USPS…also up to two days faster than before. *Coverage where available.